Frequently Asked Questions

Standard US shipping typically takes 5-7 business days. expedited options are available at checkout. You'll receive a tracking number as soon as your order ships.

Yes! We offer FREE standard shipping on all orders over $50. For orders under $50, a small shipping fee will be calculated at checkout based on your location.

We offer a 30-Day Risk-Free Trial. If you are not completely satisfied with your device, you can return it within 30 days for a full refund. The item must be in like-new condition with original packaging.

Yes, all Viminto devices come with a comprehensive 1-Year Manufacturer Warranty covering any defects in materials or workmanship. We stand by the quality of our professional-grade tools.

Simply contact our support team at support@viminto.com with your order number. We'll provide a prepaid return label and instructions.

Yes, Red Light Therapy is a non-invasive, FDA-cleared technology that is safe for home use. Our devices use specific wavelengths (630nm Red, 415nm Blue) that are clinically proven to be effective and safe for most skin types.

For best results, we recommend using the 3-in-1 Face Massager for 5-10 minutes daily. Consistency is key to seeing visible improvements in skin tone and firmness.

While safe for most, we recommend consulting your physician before use if you have a pacemaker, are pregnant, or have specific concerns regarding deep tissue massage.